As a Forge Key Associate, Suzi brings relentless energy and data-driven critical thinking in creating exceptional customer experiences that help organizations succeed. Her expertise encompasses brand and marketing strategy, digital customer experience, e-commerce and mobile innovation, retail and omnichannel delivery. Suzi translates strategy into actionable plans that win customers and deliver measurable return. She has proven success with Stop & Shop/Ahold Delhaize, Au Bon Pain/Panera, Embrace Home Loans, Monster.com, Iron Mountain and more.
Outside Interests: Suzi is co-president of a non-profit, D.I.C.E. (Diversity & Inclusion for Community Empowerment), serves in local government, and is a youth soccer coach. She and her son are spoiled weekly with homemade pancakes by her husband.
“Be the change that you wish to see in the world.”Mahatma Gandhi