Making Moves: Heather Ward named Director of Client Services

Author: Forge Team, Tags: Forge, Forge Culture

14 December 2018

The people who work at Forge Worldwide are the backbone of our agency, and it’s in our culture for each of us to be a competitor, a doer, and a positive force of energy. This culture rewards talent and hard work, making Forge a place where people are excited to work and can expect to grow.

That’s why we’re excited to congratulate Heather Ward on her promotion to Director of Client Services. Heather has been an instrumental part of Forge, growing and nurturing client business, championing strategic and daring creative, and mentoring the account team with her expertise.


“Heather’s natural leadership and management skills have propelled her within the organization and garnered loyalty with her clients, colleagues, and staff. She has a quiet drive, a fierce devotion to her team, and a genuine dedication to the success of her clients.”
– Melissa Koehler
VP, Director of Client Engagement
Forge Worldwide

Heather has been an invaluable part of our team for over two and a half years, working on a portfolio of accounts that has included the National Fire Protection Association (NFPA), Harvey Building Products, Spaulding Rehabilitation Network, and Cisco Systems. Over that time, we’ve seen her grow as a leader within Forge. Her ability to steer clients and the work we produce for them in the right direction speaks to her commitment to everyone she works with, and everything she does.


“Throughout my career, I’ve been energized by working with people to find solutions—whether they’re business solutions, marketing solutions, or creative solutions. The marketing industry is always changing, and that means that the problems we solve are always changing. In this role, I’m excited to lead our team and partner with Forge’s leadership to find tomorrow’s solutions—for our clients, and for ourselves.”
– Heather Ward

As an agency, we’re thrilled for Heather and what she’ll bring to this role. We’re lucky to have strong and talented team members like her supporting our business. Big goals lie ahead for 2019 and we know that Heather will unwaveringly help us accomplish them.